Part-time Virtual Medical Assistant | New York Mental Health Practice

About this role

Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health? We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments. Key Responsibilities: Schedule patient appointments and send reminders Support patient intake and insurance verification Sort and route incoming patient portal messages Prepare paperwork for prior authorizations Submit and follow up on insurance claims Send pre-approved standard patient communications Log prescription refill requests and queue them for provider review Maintain HIPAA-compliant patient communication and documentation Requirements: Experience working in a New York mental health or behavioral health practice Previous experience as a Virtual Medical Assistant or healthcare administrative professional Familiarity with insurance verification, patient intake, scheduling, and claims Comfortable handling confidential patient information Strong communication, organization, and attention to detail Familiarity with New York healthcare and payer processes Bonus: Experience with Valant Advanced medical billing experience Experience supporting a psychiatric nurse practitioner Open to LATAM and PH applicants! Please send your applications to with the subject line Healthcare Virtual Assistant – Mental Health. Originally posted on Himalayas

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