Senior Product Manager

About this role

About Us Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess. We are a team of 600+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 250M+ chess players worldwide with the best possible product, content, and tools to serve the community! We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team. About You First off, you love to play chess and want to help others discover that same joy. You are intimately familiar with Chess.com products and care deeply about what makes the experience fun, sticky, and rewarding for players of all levels. Secondly, you have extensive experience as a product manager shipping consumer-facing products that drive engagement and retention. You have worked deeply with engineering teams to define what success looks like in an ambiguous environment. You communicate regularly and successfully to executive stakeholders. Finally, you have technical know-how. You work closely with engineering all the way through to delivery and drive on execution. You talk through pipelines and data so you can have clear and productive conversations with engineering. What you'll do Shape the core product roadmap and vision. In close partnership with leadership, shape both the near-term roadmap and the long-term vision for the core Chess.com experience, making the product more fun, engaging, and enjoyable for players at every level. Identify what keeps players coming back, what causes them to leave, and what will delight them next. Bring ideas and sharpen them with the team. Come with your own point of view on what's worth building and why. Engage with feedback from leadership and peers: internalize it, push back where you disagree, and use it to make the work better. The vision is built together; you're a strong, informed voice in it. Operate in public. As a globally remote company spanning many time zones, async Slack communication is how decisions get made. Work out loud in channels: brainstorm openly, pose sharp questions, make decisive small calls with reasoning attached, and be explicit on what's urgent vs. not. Engage with depth and without ego, pull the right people in by name to build alignment. Make the most of sync meeting time by taking on the biggest questions. Partner deeply with engineering, early and through to delivery. Shape the technical approach alongside engineering partners, write specs that are crisp on intent and honest about tradeoffs, and be a force driving through to execution. Unblock, reprioritize, and ship. Own engagement metrics and move them. Define the metrics that matter for your area, build intuition for what drives them, and hold yourself accountable to moving them. Use data to prioritize ruthlessly, run experiments, and know when to trust your gut vs. wait for more signal. Use AI to prototype, de-risk, and accelerate. Build mocks, test flows, and pressure-test ideas yourself before engineering invests. Bring working artifacts into discussions, not just decks. Build delightful, fun mechanics that keep players engaged. Improve retention by identifying and emphasizing the moments that matter most in a user's journey. Turn one-time visitors into daily players by giving them something to look forward to, something to work toward, and something to celebrate. Required Skills 4+ years in product management, with strong consumer product experience. You've shipped consumer-facing products that millions of people use and love. Excellent product taste, especially in the chess context. You know what feels good and what doesn't. You understand what a beginner needs vs. a club player vs. a titled player, and you can articulate the differences in

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